Izdelke lahko kupite na naši spletni strani Terrapromo.si. ali pa nas lahko pokličete preko telefonske številke 041 610 370 in 030 221 166.
V primeru odstopa od pogodbe mora stranka najkasneje v roku 14 dni od podane odstopne izjave prodajalcu vrniti prejeto blago, ki mora biti vrnjeno v originalni embalaži, nerabljeno, nepoškodovano in v nespremenjeni embalaži.
Ko nam posredujete sporočilo, imate še 14 dni časa, da blago v originalni embalaži vrnete osebno ali po pošti. Edini strošek, ki vas bremeni v zvezi z odstopom od pogodbe, je strošek vračila blaga.
Naročilo je oddano takrat, ko v vaš e-poštni predal prejmete našo potrditveno e-pošto.
Izdelke vam na dom pripelje DPD, kurirska in paketna distribucija, d.o.o.
V kolikor je izdelek na zalogi, paket prispe v roku 1-3 delovnih dni, za bolj točne informacije pa nas lahko pokličete na telefonski številki: 041 610 370 in 030 221 166.
V kolikor izdelkov niste prejeli nas pokličite in bomo poizvedeli kaj se je zgodilo z vašim naročilom oz. kje se paket nahaja.
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